Crisis Communication Management

In times of crisis, an organization is judged on its ability to effectively manage and quickly deal with the media. NewsFlash Media’s approach to crisis communications will help you know what to say (and when to say little) to protect your brand or organisation’s public reputation.
How a company handles a crisis can make or break its reputation.

COURSE GUIDE

NewsFlash Media is adept at helping shape crisis communication messages and assisting executives to ensure those messages are delivered in the best way possible. Learn how to identify and respond quickly to a potential threat to your business and reputation.

We devise simulated crisis scenarios to ensure your executive team gains real time experience in handling a major event. Executives will learn how to identify potential threats, how to respond quickly to media and how to ensure key messages are in line with company guidelines.

The NewsFlash Media Crisis Program pressure tests your organisation’s ability to manage a crisis and take control of the media agenda.

 

MEDIA TRAINING OUTCOMES

  • Improve organisational ability to respond quickly to a crisis;
  • Assist executives to understand why “buying into controversy” can pay dividends;
  • Train executives to effectively deal with “pressure” media interview situations;
  • Demonstrate powerful and effective ways to think through and develop key crisis messages;
  • Enhance the ability of company spokespeople to stick to and deliver key messages with confidence by placing them in simulated crisis situations;
  • Improve the review process of existing company protocols and policies and assess them for vulnerabilities or inadequacies.